MongoDB incident

Triggers UI and Admin API authentication issues

Resolved after 26 minutes, affecting MongoDB Atlas App Services and Device Sync and MongoDB Charts, on February 3, 2026.

identified Feb 03, 2026, 06:50 PM UTC

We are continuing to work on a fix for this issue.

Started
Feb 03, 2026, 06:49 PM UTC
Resolved
Feb 03, 2026, 07:15 PM UTC
Duration
26m
Detected by Pingoru
Feb 03, 2026, 06:49 PM UTC

Affected components

MongoDB Atlas App Services and Device SyncMongoDB Charts

Update timeline

  1. identified Feb 03, 2026, 06:49 PM UTC

    Users may be unable to access the MongoDB Atlas App Services triggers page and may see authentication failures when using the Admin API. As a result, some users may be unable to create, update, or manage App Services resources. We have identified an issue with a recent change to authentication and are working to revert those changes.

  2. identified Feb 03, 2026, 06:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 03, 2026, 07:15 PM UTC

    This incident has been resolved.

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