MongoDB incident

Partial outage in Azure West Europe

Resolved after 1 day 23 hours, affecting MongoDB Cloud, on May 3, 2026.

resolved May 05, 2026, 05:28 PM UTC

We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.

Started
May 03, 2026, 05:33 PM UTC
Resolved
May 05, 2026, 05:28 PM UTC
Duration
1d 23h
Detected by Pingoru
May 03, 2026, 05:33 PM UTC

Affected components

MongoDB Cloud

Update timeline

  1. investigating May 03, 2026, 05:33 PM UTC

    We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.

  2. monitoring May 03, 2026, 08:19 PM UTC

    We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.

  3. resolved May 05, 2026, 05:28 PM UTC

    We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.

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