Resolved after 3 days 23 hours, affecting Outgoing transfers, on October 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 09, 2025, 10:26 AM UTC
We are experiencing technical difficulties, which means it’s not possible to make SEPA payments at the moment. Incoming payments to your account will still work, and you can still use your Monese card and account as usual. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
- identified Oct 10, 2025, 02:55 PM UTC
We have identified the issue with the outgoing SEPA payments. Outbound SEPA payments to French IBANs may still fail and we continue working on resolving this.
- monitoring Oct 13, 2025, 09:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2025, 09:38 AM UTC
This incident has been resolved.
Your product runs on more than Monese
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services