Monese incident

Issue with transferring funds from Saving Pots to Main account

Resolved after 3 hours 19 minutes, affecting Monese app, on February 24, 2026.

monitoring Feb 24, 2026, 01:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 24, 2026, 11:26 AM UTC
Resolved
Feb 24, 2026, 02:46 PM UTC
Duration
3h 19m
Detected by Pingoru
Feb 24, 2026, 11:26 AM UTC

Affected components

Monese app

Update timeline

  1. investigating Feb 24, 2026, 11:26 AM UTC

    Issue with transferring funds from the Savings Pots to the Main account. We’re working with them to identify the issue and resolve this. We’ll update this page once we have further information.

  2. identified Feb 24, 2026, 12:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2026, 01:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 24, 2026, 02:46 PM UTC

    This incident has been resolved.

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