Monese incident

Card transactions service degraded for some customers

Resolved after 5 days 20 hours, affecting Card payments, on February 27, 2026.

monitoring Mar 04, 2026, 08:35 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 27, 2026, 12:35 PM UTC
Resolved
Mar 05, 2026, 09:05 AM UTC
Duration
5d 20h
Detected by Pingoru
Feb 27, 2026, 12:35 PM UTC

Affected components

Card payments

Update timeline

  1. investigating Feb 27, 2026, 12:35 PM UTC

    Due to a temporary glitch, a small portion of customers may have issues with card transactions. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

  2. monitoring Mar 04, 2026, 08:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 05, 2026, 09:05 AM UTC

    This incident has been resolved.

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