Resolved after 18 minutes, affecting Card payments and ATM withdrawals, on May 15, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating May 15, 2026, 12:07 PM UTC
Due to an issue with one of our partners, some card services are currently impacted. At the moment, some customers may experience issues with: Card payments Wallet payments (Apple Pay / Google Pay) Cash withdrawals Our team is working with our partner to resolve this as quickly as possible. We apologize for the inconvenience and will share updates here as soon as we have more information.
- identified May 15, 2026, 12:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 15, 2026, 12:16 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 15, 2026, 12:16 PM UTC
We are continuing to monitor for any further issues.
- resolved May 15, 2026, 12:26 PM UTC
This incident has been resolved.
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