Monese incident
EU Accounts - Adding new payees for SEPA transfers temporarily unavailable
Notice Vendor's status page →
Resolved after 4 hours 17 minutes, affecting Outgoing transfers, on October 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Outgoing transfers
Update timeline
- investigating Oct 03, 2025, 09:32 AM UTC
We’re experiencing minor technical issues with our IBAN validation partner, which means it is currently not possible to add new payees. Payments to existing payees will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
- identified Oct 03, 2025, 10:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 03, 2025, 01:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2025, 01:49 PM UTC
This incident has been resolved.
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