Monday Outage History

Started Apr 20, 2026, 08:46 AM UTC· resolved Apr 20, 2026, 08:53 AM UTC

1. investigating Apr 20, 2026, 08:46 AM UTC

   We have detected a loading issue with the platform; our team is aware of the issue and is actively working to bring it back to normal. We will continue to provide updates on their progress

2. resolved Apr 20, 2026, 08:53 AM UTC

   The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience!

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Started Mar 30, 2026, 03:26 PM UTC· resolved Mar 30, 2026, 04:16 PM UTC

1. investigating Mar 30, 2026, 03:26 PM UTC

   We are currently investigating reports of issues related to missing items on boards. Our team is looking into this and will provide you with a response shortly.

2. monitoring Mar 30, 2026, 03:53 PM UTC

   A fix has been implemented and we are monitoring results to ensure full system stability.

3. resolved Mar 30, 2026, 04:16 PM UTC

   The missing items issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

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Started Mar 11, 2026, 09:36 AM UTC· resolved Mar 11, 2026, 12:22 PM UTC

1. investigating Mar 11, 2026, 09:36 AM UTC

   We are having an issue with the Outlook integration getting disconnected, and we are unable to reconnect it. Our team is aware of the issue and is currently looking into it. We appreciate your patience in the meantime.

2. identified Mar 11, 2026, 10:44 AM UTC

   Our team has identified the root cause of the issue and is working to fix the behavior with Outlook. We will continue to provide updates on their progress.

3. resolved Mar 11, 2026, 12:22 PM UTC

   The connectivity issues with Outlook have been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience!

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Started Feb 24, 2026, 04:40 PM UTC· resolved Feb 24, 2026, 05:06 PM UTC

1. investigating Feb 24, 2026, 04:40 PM UTC

   We are currently investigating reports of issues related to our automations. Our team is looking into this and will provide you with a response shortly.

2. monitoring Feb 24, 2026, 04:49 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Feb 24, 2026, 05:06 PM UTC

   This incident has been resolved.

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Started Feb 19, 2026, 10:23 AM UTC· resolved Feb 19, 2026, 12:35 PM UTC

1. investigating Feb 19, 2026, 10:23 AM UTC

   Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

2. identified Feb 19, 2026, 11:48 AM UTC

   The team has identified the issue and is working on a fix.

3. resolved Feb 19, 2026, 12:35 PM UTC

   This incident has been resolved.

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Started Feb 05, 2026, 07:21 PM UTC· resolved Feb 07, 2026, 01:02 PM UTC

1. investigating Feb 05, 2026, 07:21 PM UTC

   We are currently investigating reports of some authentication emails not being delivered for certain email providers. Our team is looking into this and will provide you with a response shortly.

2. identified Feb 06, 2026, 03:00 PM UTC

   The issue with some authentication emails not being delivered for certain email providers has been identified and a fix is being implemented.

3. monitoring Feb 07, 2026, 12:43 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Feb 07, 2026, 01:02 PM UTC

   This incident has been resolved.

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Started Jan 28, 2026, 03:27 PM UTC· resolved Jan 28, 2026, 04:45 PM UTC

1. investigating Jan 28, 2026, 03:27 PM UTC

   We are currently experiencing slowness across the system. Our team is working to resolve this as quickly as possible

2. investigating Jan 28, 2026, 03:32 PM UTC

   We are continuing to investigate this issue.

3. investigating Jan 28, 2026, 03:39 PM UTC

   We are continuing to investigate this issue.

4. monitoring Jan 28, 2026, 04:08 PM UTC

   A fix has been implemented and we are monitoring the results.

5. monitoring Jan 28, 2026, 04:10 PM UTC

   We are continuing to monitor for any further issues.

6. monitoring Jan 28, 2026, 04:12 PM UTC

   We are continuing to monitor for any further issues.

7. monitoring Jan 28, 2026, 04:28 PM UTC

   Automations, Platform, and API are running normally. We are continuing to monitor the results.

8. resolved Jan 28, 2026, 04:45 PM UTC

   This incident has been resolved.

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Started Jan 27, 2026, 12:08 PM UTC· resolved Jan 27, 2026, 12:19 PM UTC

1. monitoring Jan 27, 2026, 12:08 PM UTC

   We experienced issues related to delays with AI flow features. A fix has been implemented, and we are monitoring results to ensure full system stability. A fix has been implemented, and we are monitoring results to ensure full system stability.

2. resolved Jan 27, 2026, 12:19 PM UTC

   The issue with AI flows has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

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Started Jan 05, 2026, 08:47 PM UTC· resolved Jan 06, 2026, 12:22 AM UTC

1. investigating Jan 05, 2026, 08:47 PM UTC

   We are currently experiencing issues related to Delays in search results, activity log, and Item Sync in My Work. Our dedicated team is working to resolve this as quickly as possible

2. identified Jan 05, 2026, 09:44 PM UTC

   Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

3. resolved Jan 06, 2026, 12:22 AM UTC

   The issue has been resolved. Thank you for your patience.

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Started Dec 15, 2025, 10:37 AM UTC· resolved Dec 15, 2025, 10:53 AM UTC

1. investigating Dec 15, 2025, 10:37 AM UTC

   We are currently investigating reports of issues related to data changes syncing across users. Our team is looking into this and will provide you with a response shortly.

2. resolved Dec 15, 2025, 10:53 AM UTC

   The data syncing issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

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Started Dec 05, 2025, 09:11 AM UTC· resolved Dec 05, 2025, 10:08 AM UTC

1. identified Dec 05, 2025, 09:11 AM UTC

   Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress. We identified a cross regional internet issue caused by 3rd party cloud service.

2. identified Dec 05, 2025, 09:25 AM UTC

   We are continuing to work on a fix for this issue.

3. identified Dec 05, 2025, 09:35 AM UTC

   We are seeing improvements for accounts in our US server, while continue to work on connectivity issues in our EU server. Accounts in our AUS server should be fully operational.

4. monitoring Dec 05, 2025, 09:40 AM UTC

   Accounts in our US and AUS servers should have regular access to the platform now. We continue to monitor and work on restoring connectivity for accounts in our EU server.

5. monitoring Dec 05, 2025, 09:50 AM UTC

   We are seeing improvements in accounts in our EU server, and we're working to gradually restore all connectivity. Our US and AUS servers are fully operational.

6. monitoring Dec 05, 2025, 09:55 AM UTC

   We have restored access to the platform all on our servers. We continue to monitor the situation closely to ensure all issues are fully resolved.

7. resolved Dec 05, 2025, 10:08 AM UTC

   The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience.

8. postmortem Dec 05, 2025, 12:30 PM UTC

   On December 5th, starting around 03:50am EST, our customers experienced connectivity issues to the platform across all of our servers. In total, customers experienced 19 minutes of downtime on the AUS server, 48 minutes on the US server and 64 minutes on the EU server. **What caused it:** This incident was caused by a major outage at our third-party cloud service provider, Cloudflare. This outage led to widespread disruptions across many platforms, including [monday.com](http://monday.com/). **How we responded:** Our engineering teams acted immediately to stabilize the platform as soon as the issue was detected at 3:48am EST. As Cloudflare began to recover, we restored platform functionality in stages to ensure stability. By 4:11am EST, access to accounts in the AUS server was fully restored. By 4:40am EST, full access was restored to accounts on our US server. By 4:55am EST, the platform was fully operational across all servers. We continued to monitor the situation closely, and declared the incident resolved at 5:17 am EST. We kept customers informed through regular updates on our Status Page regularly until the incident was fully resolved. We sincerely apologize for any disruption this may have caused today. Thank you for your patience and understanding. Your engineering team at [monday.com](http://monday.com/)

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Started Nov 18, 2025, 12:57 PM UTC· resolved Nov 18, 2025, 05:06 PM UTC

1. investigating Nov 18, 2025, 12:57 PM UTC

   We are currently investigating reports of payment-related issues. Our team is looking into this and will provide you with a response shortly.

2. resolved Nov 18, 2025, 05:06 PM UTC

   The issue with payments has been successfully resolved.

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Started Nov 10, 2025, 10:18 AM UTC· resolved Nov 10, 2025, 10:43 AM UTC

1. monitoring Nov 10, 2025, 10:18 AM UTC

   A fix has been implemented, and we are monitoring results to ensure full stability with automations delays.

2. resolved Nov 10, 2025, 10:43 AM UTC

   The issue with delays in our automations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience!

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Started Nov 05, 2025, 03:03 PM UTC· resolved Nov 05, 2025, 03:24 PM UTC

1. investigating Nov 05, 2025, 03:03 PM UTC

   Our team has identified the root cause of the issue affecting automations and is working to resume regular service usage. We will continue to provide updates on their progress

2. resolved Nov 05, 2025, 03:24 PM UTC

   This incident has been resolved.

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Started Oct 26, 2025, 07:03 AM UTC· resolved Oct 26, 2025, 07:09 AM UTC

1. monitoring Oct 26, 2025, 07:03 AM UTC

   We had connectivity issues for a few minutes in the US server. A fix has been implemented, and we are monitoring results to restore full system stability

2. monitoring Oct 26, 2025, 07:09 AM UTC

   We are continuing to monitor for any further issues.

3. resolved Oct 26, 2025, 07:09 AM UTC

   The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience

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Started Oct 23, 2025, 11:08 AM UTC· resolved Oct 23, 2025, 11:28 AM UTC

1. investigating Oct 23, 2025, 11:08 AM UTC

   We are investigating reports of connectivity issues across the platform and working to resolve them promptly.

2. monitoring Oct 23, 2025, 11:15 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Oct 23, 2025, 11:28 AM UTC

   This incident has been resolved.

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Started Oct 20, 2025, 07:12 AM UTC· resolved Oct 20, 2025, 09:18 PM UTC

1. investigating Oct 20, 2025, 07:12 AM UTC

   We are currently investigating reports of connectivity issues across the platform, which are caused by an AWS outage per https://health.aws.amazon.com/health/status. Our team is working to resolve this promptly.

2. investigating Oct 20, 2025, 07:17 AM UTC

   We are continuing to investigate this issue.

3. investigating Oct 20, 2025, 07:30 AM UTC

   Our API is also experiencing connectivity issues in our EU and AU servers. We're working to investigate the issue.

4. identified Oct 20, 2025, 07:52 AM UTC

   Our team has identified that the root cause of the issue is with our third party, and they are working to resume regular service usage. Additionally, API is partially working in the EU and AU servers. We will continue to provide updates on their progress

5. identified Oct 20, 2025, 08:00 AM UTC

   Our automations and integrations are also experiencing issues in the EU and AU servers. We are working to fix the issue.

6. identified Oct 20, 2025, 08:05 AM UTC

   We are continuing to work on a fix for this issue.

7. identified Oct 20, 2025, 08:29 AM UTC

   Automations and integrations working again in the EU server, but may experience delays

8. identified Oct 20, 2025, 08:55 AM UTC

   Automations and integrations working again in the AU server, but may experience delays

9. identified Oct 20, 2025, 10:05 AM UTC

   The platform is starting to recover, we will update again soon.

10. monitoring Oct 20, 2025, 10:18 AM UTC

    The EU and AU servers are fully functional, and the platform is partly functional in the US server. We're working to fully resolve the issue as soon as possible

11. monitoring Oct 20, 2025, 10:47 AM UTC

    We're still working to fully resolve the issue as soon as possible!

12. monitoring Oct 20, 2025, 11:12 AM UTC

    Automations and integrations are experiencing degraded performance on the US server. We will continue to provide updates until the issue is fully resolved!

13. monitoring Oct 20, 2025, 11:19 AM UTC

    Automations are experiencing degraded performance on the US server. We're working to fully resolve the issue as soon as possible!

14. monitoring Oct 20, 2025, 01:00 PM UTC

    We are still monitoring the incident.

15. monitoring Oct 20, 2025, 01:52 PM UTC

    We are currently experiencing issues connecting customers with our Customer Support Team. We are continuing to monitor for any platform-related issues.

16. monitoring Oct 20, 2025, 02:43 PM UTC

    Automations are experiencing degraded performance on the US server. We will continue to provide updates until the issue is fully resolved!

17. monitoring Oct 20, 2025, 02:45 PM UTC

    Automations are experiencing degraded performance on the US server. We are still experiencing issues connecting customers with our Customer Support Team. We will continue to provide updates until the issue is fully resolved!

18. monitoring Oct 20, 2025, 02:59 PM UTC

    We are monitoring results to restore full system stability on the platform, including automations on the US server and issues connecting customers with our Customer Support Team. We will continue to provide updates until the issue is fully resolved!

19. monitoring Oct 20, 2025, 05:04 PM UTC

    A fix has been implemented, all system is working and being monitored beside automations in US which are still being affected.

20. monitoring Oct 20, 2025, 06:17 PM UTC

    All system is working and being monitored beside automations and API in US which are still being affected.

21. monitoring Oct 20, 2025, 08:23 PM UTC

    All platform components availability and latency have returned to normal. We are no longer observing issues coming from AWS infrastructure. Our teams will continue to monitor platform availability; Automations is back to work but we do expect delays in automation completion.

22. monitoring Oct 20, 2025, 09:03 PM UTC

    We are continuing to monitor for any further issues.

23. resolved Oct 20, 2025, 09:18 PM UTC

    The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience

24. postmortem Oct 21, 2025, 07:29 AM UTC

    **What Happened:** On October 20th, starting around 03:00 AM EST, our US server customers experienced approximately 250 minutes of disruption, including about 165 minutes of full system downtime followed by 522 minutes of degraded performance that affected automations and integrations. The issue was caused by an outage of our third-party provider, AWS, which primarily impacted the US region, but also created downstream effects globally. As a result, some customers in our EU and AU regions experienced related degraded performance issues with API, automations, and integrations, lasting up to 150 minutes. ‌ **What caused it:** This incident was caused by a major outage at our third-party provider, AWS \(Amazon Web Services\), in one of their U.S. data center regions. This outage led to widespread disruptions across many platforms, including [monday.com](http://monday.com). This issue began with errors and delays within AWS’s core systems, which affected how our servers handled data and automations. As AWS implemented mitigation efforts to restore functionality, our team actively worked to maintain stability and recovery as services gradually returned to normal. ‌ **How we responded:** Our engineering and developers teams acted immediately to stabilize the platform once the issue was detected. To protect performance and further disruption, we temporarily paused automations and API activity connected to the affected region while we worked on restoring service. We kept customers informed through regular updates on our Status Page and made configuration changes to reduce the impact on other parts of the platform. As AWS began to recover, we restored platform functionality in stages to ensure everything remained stable. Full functionality, including automations, integrations, and API was restored once reliability was confirmed in all regions. ‌ We sincerely apologize for any disruption this caused to your workflow. Thank you for your patience and understanding as we continue strengthening our systems to ensure greater resilience and reliability. Your team at [monday.com](http://monday.com)

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Started Sep 29, 2025, 11:35 AM UTC· resolved Sep 29, 2025, 11:57 AM UTC

1. investigating Sep 29, 2025, 11:35 AM UTC

   We are currently experiencing issues related to pre-built templates. Our dedicated team is working to resolve this as quickly as possible

2. identified Sep 29, 2025, 11:42 AM UTC

   Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

3. monitoring Sep 29, 2025, 11:44 AM UTC

   A fix has been implemented and we are monitoring results to ensure full system stability.

4. resolved Sep 29, 2025, 11:57 AM UTC

   The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

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Started Sep 29, 2025, 10:50 AM UTC· resolved Sep 29, 2025, 11:30 AM UTC

1. monitoring Sep 29, 2025, 10:50 AM UTC

   We are currently experiencing issues related to Update Feed. Our dedicated team is working to resolve this as quickly as possible!

2. resolved Sep 29, 2025, 11:30 AM UTC

   The Update Feed issue has been successfully resolved. Please refresh your browser to access the platform. Thank you so much for your patience!

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Started Sep 18, 2025, 11:29 AM UTC· resolved Sep 18, 2025, 12:51 PM UTC

1. investigating Sep 18, 2025, 11:29 AM UTC

   We are currently investigating reports of issues related API (Webhooks) failing or getting stuck "In Progress." Our team is looking into this and will provide you with a response shortly.

2. investigating Sep 18, 2025, 11:42 AM UTC

   We are continuing to investigate this issue.

3. investigating Sep 18, 2025, 12:27 PM UTC

   We are continuing to investigate this issue.

4. resolved Sep 18, 2025, 12:51 PM UTC

   The incident with API and Webhooks has been resolved.

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Started Sep 03, 2025, 01:05 PM UTC· resolved Sep 03, 2025, 01:26 PM UTC

1. identified Sep 03, 2025, 01:05 PM UTC

   Our team has identified the root cause of the issue affecting automations and integrations, and is working to resume regular service usage. We will continue to provide updates on their progress

2. monitoring Sep 03, 2025, 01:22 PM UTC

   A fix has been implemented, and we are monitoring results to ensure full stability with automations and integrations.

3. resolved Sep 03, 2025, 01:26 PM UTC

   The issue with our automations and integrations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience

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