Monday incident

Investigating connectivity issues across accounts and devices in AU server

Resolved after 19 minutes, affecting Platform and Platform and 1 more, on October 23, 2025.

monitoring Oct 23, 2025, 11:15 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2025, 11:08 AM UTC
Resolved
Oct 23, 2025, 11:28 AM UTC
Duration
19m
Detected by Pingoru
Oct 23, 2025, 11:08 AM UTC

Affected components

PlatformPlatformPlatform

Update timeline

  1. investigating Oct 23, 2025, 11:08 AM UTC

    We are investigating reports of connectivity issues across the platform and working to resolve them promptly.

  2. monitoring Oct 23, 2025, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2025, 11:28 AM UTC

    This incident has been resolved.

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