Monday incident

Investigating issues with Templates

Resolved after 21 minutes, affecting Other Functionalities, on September 29, 2025.

resolved Sep 29, 2025, 11:57 AM UTC

The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

Started
Sep 29, 2025, 11:35 AM UTC
Resolved
Sep 29, 2025, 11:57 AM UTC
Duration
21m
Detected by Pingoru
Sep 29, 2025, 11:35 AM UTC

Affected components

Other Functionalities

Update timeline

  1. investigating Sep 29, 2025, 11:35 AM UTC

    We are currently experiencing issues related to pre-built templates. Our dedicated team is working to resolve this as quickly as possible

  2. identified Sep 29, 2025, 11:42 AM UTC

    Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

  3. monitoring Sep 29, 2025, 11:44 AM UTC

    A fix has been implemented and we are monitoring results to ensure full system stability.

  4. resolved Sep 29, 2025, 11:57 AM UTC

    The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

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