Monday incident

Issues with platform latency

Resolved after 2 hours 57 minutes, affecting Platform and Platform and 1 more, on July 13, 2026.

monitoring Jul 13, 2026, 05:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 13, 2026, 02:37 PM UTC
Resolved
Jul 13, 2026, 05:34 PM UTC
Duration
2h 57m
Detected by Pingoru
Jul 13, 2026, 02:37 PM UTC

Affected components

PlatformPlatformDashboardsDashboardsPlatformDashboards

Update timeline

  1. identified Jul 13, 2026, 02:37 PM UTC

    Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

  2. investigating Jul 13, 2026, 02:39 PM UTC

    We are currently experiencing issues related to Platform Latency. Our dedicated team is working to resolve this as quickly as possible

  3. monitoring Jul 13, 2026, 05:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 13, 2026, 05:34 PM UTC

    This incident has been resolved.

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