Monday incident

Planned Mainatance - August 5

Resolved after 2 hours 7 minutes, affecting Platform and Platform and 1 more, on September 5, 2026.

monitoring Sep 05, 2026, 10:03 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 05, 2026, 08:31 AM UTC
Resolved
Sep 05, 2026, 10:39 AM UTC
Duration
2h 7m
Detected by Pingoru
Sep 05, 2026, 08:31 AM UTC

Affected components

PlatformPlatformPlatform

Update timeline

  1. investigating Sep 05, 2026, 08:31 AM UTC

    We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.

  2. investigating Sep 05, 2026, 08:32 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 05, 2026, 08:40 AM UTC

    We are currently investigating and working on the platform to gain access back to it.

  4. investigating Sep 05, 2026, 08:52 AM UTC

    We are continuing to investigate this issue.

  5. identified Sep 05, 2026, 09:00 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Sep 05, 2026, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Sep 05, 2026, 10:03 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Sep 05, 2026, 10:39 AM UTC

    This incident has been resolved.

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