Resolved after 1 hour 10 minutes, on April 21, 2026.
Performance has stabilized, and error rates have returned to normal levels. We are monitoring to ensure the app remains stable as we investigate the long-term resolution for this traffic pattern.
Update timeline
- investigating Apr 21, 2026, 04:15 PM UTC
We are currently investigating an increase in latency and intermittent errors within Comala Document Management. This is due to a sudden surge in database requests that has exceeded our current autoscaling thresholds. Our engineering team is actively working to scale our infrastructure manually to stabilize performance.
- monitoring Apr 21, 2026, 05:12 PM UTC
Performance has stabilized, and error rates have returned to normal levels. We are monitoring to ensure the app remains stable as we investigate the long-term resolution for this traffic pattern.
- resolved Apr 21, 2026, 05:25 PM UTC
This incident has been resolved.
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