MoEngage incident
Dashboard-03 Service Degradation - Stats, Smart Trigger and Flow Campaigns
Resolved after 1 hour 43 minutes, affecting Campaign Stats and Event Triggered Campaigns and Flows, on February 28, 2025.
We are currently addressing a core service degradation that began at 6 PM IST, affecting Stats, Smart Trigger and Flows campaigns within DC-03, resulting in a noticeable lag. Our team has pinpointed the cause and is actively working on a solution that should process and reduce the lag in the next couple of hours. We apologize for any inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.
Affected components
Update timeline
- monitoring Feb 28, 2025, 03:34 PM UTC
We are currently addressing a core service degradation that began at 6 PM IST, affecting Stats, Smart Trigger and Flows campaigns within DC-03, resulting in a noticeable lag. Our team has pinpointed the cause and is actively working on a solution that should process and reduce the lag in the next couple of hours. We apologize for any inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.
- resolved Feb 28, 2025, 05:17 PM UTC
This incident has been resolved.
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