MoEngage incident

[Dashboard-02] Delay in processing User Updates

Resolved after 1 hour 8 minutes, affecting Data Processing, on April 16, 2025.

monitoring Apr 16, 2025, 02:52 PM UTC

We are experiencing a delay of ~1 hour in processing the user updates. The issue should be resolved by 4 pm UTC.

Started
Apr 16, 2025, 02:52 PM UTC
Resolved
Apr 16, 2025, 04:01 PM UTC
Duration
1h 8m
Detected by Pingoru
Apr 16, 2025, 02:52 PM UTC

Affected components

Data Processing

Update timeline

  1. monitoring Apr 16, 2025, 02:52 PM UTC

    We are experiencing a delay of ~1 hour in processing the user updates. The issue should be resolved by 4 pm UTC.

  2. resolved Apr 16, 2025, 04:01 PM UTC

    This incident has been resolved.

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