MoEngage incident
Dashboard-03 : Degraded Performance in Stats Processing
Resolved on December 23, 2025.
Dec 23, 23:56 UTC Resolved - This incident has been resolved. Dec 23, 09:44 UTC Monitoring - We are currently experiencing degraded performance in our Stats system, resulting in delays of approximately one hour in updating campaign analytics and reports. Campaign sending and triggers remain fully operational — only the updating of statistics is affected. Our team has implemented a fix and is actively monitoring to ensure performance returns to normal. We apologize for any inconvenience this may cause and appreciate your patience while we continue to verify stability.
Update timeline
- resolved Dec 23, 2025, 11:56 PM UTC
Dec 23, 23:56 UTC Resolved - This incident has been resolved. Dec 23, 09:44 UTC Monitoring - We are currently experiencing degraded performance in our Stats system, resulting in delays of approximately one hour in updating campaign analytics and reports. Campaign sending and triggers remain fully operational — only the updating of statistics is affected. Our team has implemented a fix and is actively monitoring to ensure performance returns to normal. We apologize for any inconvenience this may cause and appreciate your patience while we continue to verify stability.
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