MoEngage incident

[DC-04] - Delay in File and Warehouse Processing

Resolved on January 14, 2026.

resolved Jan 14, 2026, 05:53 PM UTC

Jan 14, 17:53 UTC Resolved - This incident has been resolved. Jan 14, 17:49 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan 14, 17:45 UTC Identified - We are currently experiencing a delay of approximately one hour for File and Warehouse Imports and Exports. Our engineering team has identified the root cause and is actively working on a resolution. We will provide further updates as soon as more information is available.

Started
Jan 14, 2026, 05:53 PM UTC
Resolved
Jan 14, 2026, 05:53 PM UTC
Duration
–
Detected by Pingoru
Jan 14, 2026, 05:53 PM UTC

Update timeline

  1. resolved Jan 14, 2026, 05:53 PM UTC

    Jan 14, 17:53 UTC Resolved - This incident has been resolved. Jan 14, 17:49 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan 14, 17:45 UTC Identified - We are currently experiencing a delay of approximately one hour for File and Warehouse Imports and Exports. Our engineering team has identified the root cause and is actively working on a resolution. We will provide further updates as soon as more information is available.

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