MoEngage incident

Dashboard 03 - Delay in Stats update

Resolved on March 5, 2026.

resolved Mar 05, 2026, 05:15 PM UTC

Mar 5, 17:15 UTC Resolved - This incident has been resolved. Mar 5, 16:29 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 5, 15:31 UTC Update - We are continuing to work on a fix for this issue. Mar 5, 15:31 UTC Identified - The issue has been identified and a fix is being implemented. Mar 5, 15:28 UTC Investigating - We are currently experiencing delay with the Stats update in Dashboard 03. Please note that campaign sending is not impacted; however, the latest statistics may be delayed on the dashboard at this time. Our team is treating this as a top priority and is working to resolve the issue as quickly as possible. Thank you for your patience.

Started
Mar 05, 2026, 05:15 PM UTC
Resolved
Mar 05, 2026, 05:15 PM UTC
Duration
–
Detected by Pingoru
Mar 05, 2026, 05:15 PM UTC

Update timeline

  1. resolved Mar 05, 2026, 05:15 PM UTC

    Mar 5, 17:15 UTC Resolved - This incident has been resolved. Mar 5, 16:29 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 5, 15:31 UTC Update - We are continuing to work on a fix for this issue. Mar 5, 15:31 UTC Identified - The issue has been identified and a fix is being implemented. Mar 5, 15:28 UTC Investigating - We are currently experiencing delay with the Stats update in Dashboard 03. Please note that campaign sending is not impacted; however, the latest statistics may be delayed on the dashboard at this time. Our team is treating this as a top priority and is working to resolve the issue as quickly as possible. Thank you for your patience.

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