MoEngage incident

Dc03 | Data ingestion lag | Event processing

Resolved on March 12, 2026.

resolved Mar 12, 2026, 07:18 PM UTC

Mar 12, 19:18 UTC Resolved - This incident has been resolved. Mar 12, 17:05 UTC Identified - We are currently experiencing a delay in the data ingestion pipeline for following services: 1. Event Triggered Campaigns and Flows 2. Inbound Campaigns (In-App, OSM, WebP) 3. Recent Activity on User Profile We have identified the issue and mitigation has been deployed and lag is being monitored closely by teams.

Started
Mar 12, 2026, 07:18 PM UTC
Resolved
Mar 12, 2026, 07:18 PM UTC
Duration
–
Detected by Pingoru
Mar 12, 2026, 07:18 PM UTC

Update timeline

  1. resolved Mar 12, 2026, 07:18 PM UTC

    Mar 12, 19:18 UTC Resolved - This incident has been resolved. Mar 12, 17:05 UTC Identified - We are currently experiencing a delay in the data ingestion pipeline for following services: 1. Event Triggered Campaigns and Flows 2. Inbound Campaigns (In-App, OSM, WebP) 3. Recent Activity on User Profile We have identified the issue and mitigation has been deployed and lag is being monitored closely by teams.

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