MoEngage incident

Dashboard-03 Service Impact -Smart Trigger and Flow Campaigns

Resolved on March 13, 2026.

resolved Mar 13, 2026, 05:16 AM UTC

Mar 13, 05:16 UTC Resolved - This incident has been resolved. Mar 13, 03:11 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 13, 02:32 UTC Identified - The issue has been identified and a fix is being implemented. Mar 13, 02:13 UTC Update - We are continuing to investigate this issue. Mar 13, 02:12 UTC Investigating - Team is currently working on investigating following impacted services in DC03 - Smart Trigger & Flow Campaigns We apologize for inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.

Started
Mar 13, 2026, 05:16 AM UTC
Resolved
Mar 13, 2026, 05:16 AM UTC
Duration
–
Detected by Pingoru
Mar 13, 2026, 05:16 AM UTC

Update timeline

  1. resolved Mar 13, 2026, 05:16 AM UTC

    Mar 13, 05:16 UTC Resolved - This incident has been resolved. Mar 13, 03:11 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 13, 02:32 UTC Identified - The issue has been identified and a fix is being implemented. Mar 13, 02:13 UTC Update - We are continuing to investigate this issue. Mar 13, 02:12 UTC Investigating - Team is currently working on investigating following impacted services in DC03 - Smart Trigger & Flow Campaigns We apologize for inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.

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