Modo Labs incident

Increased Application Load Times

Resolved after 6 hours 47 minutes, affecting Modo Application Servers and Modo Communicate, on January 6, 2026.

monitoring Jan 06, 2026, 03:26 PM UTC

We have identified the root cause of the issue and implemented changes to improve system performance. We are continuing to monitor the results.

Started
Jan 06, 2026, 03:13 PM UTC
Resolved
Jan 06, 2026, 10:01 PM UTC
Duration
6h 47m
Detected by Pingoru
Jan 06, 2026, 03:13 PM UTC

Affected components

Modo Application ServersModo Communicate

Update timeline

  1. investigating Jan 06, 2026, 03:13 PM UTC

    We are currently investigating slow load times in the application.

  2. monitoring Jan 06, 2026, 03:26 PM UTC

    We have identified the root cause of the issue and implemented changes to improve system performance. We are continuing to monitor the results.

  3. resolved Jan 06, 2026, 10:01 PM UTC

    This incident has been resolved.

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