Resolved after 17 minutes, affecting Service Manager / Asset Manager (IRW), on August 10, 2026.
The issue has been resolved now. We are currently monitoring the tenants.
Affected components
Service Manager / Asset Manager (IRW)
Update timeline
- investigating Aug 10, 2026, 10:54 AM UTC
We are beginning to receive reports of emails for some of the tenants not processing on the IRW PRD landscape. Our teams are currently investigating the impact and underlying cause of the issue. Further updates will be provided as more information becomes available.
- monitoring Aug 10, 2026, 11:05 AM UTC
The issue has been resolved now. We are currently monitoring the tenants.
- resolved Aug 10, 2026, 11:12 AM UTC
This incident has been resolved.
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