Ivanti Neurons for ITSM - Performance Degradation on NVF STG Landscape

Update timeline

1. identified Jun 24, 2026, 03:44 PM UTC

   We have identified service inconsistencies following the 2026.2 upgrade and are currently executing remediation activities to address them. System performance may be intermittently impacted while this work is being completed. We will continue to provide updates on our progress and notify you as remediation efforts advance.

2. identified Jun 25, 2026, 07:23 AM UTC

   We have identified service inconsistencies following the 2026.2 upgrade and are still working on resolving them. System performance may be intermittently impacted during this time. We will continue to share updates and keep you informed on the progress.

3. identified Jun 25, 2026, 10:05 AM UTC

   We have identified service inconsistencies following the 2026.2 upgrade and are still working on resolving them. System performance may be intermittently impacted during this time. We will continue to share updates and keep you informed on the progress.

4. identified Jun 29, 2026, 04:08 PM UTC

   We have resolved the issue impacting NVF STG

5. resolved Jun 30, 2026, 03:20 AM UTC

   This incident has been resolved.