MobileIron incident

IRW-PRD – Email Service Issue

Resolved after 1 day 3 hours, affecting Service Manager / Asset Manager (IRW), on October 26, 2026.

resolved Oct 27, 2026, 11:34 AM UTC

The email service issue in IRW-PRD has been resolved, and the service has remained stable during the monitoring period. No further issues have been observed.

Started
Oct 26, 2026, 08:05 AM UTC
Resolved
Oct 27, 2026, 11:34 AM UTC
Duration
1d 3h
Detected by Pingoru
Oct 26, 2026, 08:05 AM UTC

Affected components

Service Manager / Asset Manager (IRW)

Update timeline

  1. investigating Oct 26, 2026, 08:05 AM UTC

    We identified an issue affecting the email service in IRW-PRD. A fix has been implemented and the service is currently operational. We are continuing to closely monitor the environment to confirm stability.

  2. monitoring Oct 26, 2026, 08:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2026, 11:34 AM UTC

    The email service issue in IRW-PRD has been resolved, and the service has remained stable during the monitoring period. No further issues have been observed.

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