MJ Platform incident

Unable to Check in Patients

Resolved after 13 minutes, affecting Retail, on November 18, 2025.

monitoring Nov 18, 2025, 11:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 18, 2025, 11:49 PM UTC
Resolved
Nov 19, 2025, 12:03 AM UTC
Duration
13m
Detected by Pingoru
Nov 18, 2025, 11:49 PM UTC

Affected components

Retail

Update timeline

  1. investigating Nov 18, 2025, 11:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 18, 2025, 11:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 19, 2025, 12:03 AM UTC

    This incident has been resolved.

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