MJ Platform incident

PA Patient Registry - Intermittent Errors

Resolved after 1 hour 26 minutes, affecting Retail, on July 28, 2026.

identified Jul 28, 2026, 10:42 PM UTC

We are aware of an issue affecting the Patient Registry in Pennsylvania's ability to validate MMIDs, which may impact check-in and check-out. We will continue to coordinate with the third party to provide an update when their issue has been resolved.

Started
Jul 28, 2026, 10:42 PM UTC
Resolved
Jul 29, 2026, 12:09 AM UTC
Duration
1h 26m
Detected by Pingoru
Jul 28, 2026, 10:42 PM UTC

Affected components

Retail

Update timeline

  1. identified Jul 28, 2026, 10:42 PM UTC

    We are aware of an issue affecting the Patient Registry in Pennsylvania's ability to validate MMIDs, which may impact check-in and check-out. We will continue to coordinate with the third party to provide an update when their issue has been resolved.

  2. resolved Jul 29, 2026, 12:43 AM UTC

    This incident has been resolved.

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