MJ Platform incident

PA Registry Service Provider errors when checking in patients

Resolved after 2 hours 23 minutes, affecting Retail, on February 28, 2025.

identified Feb 28, 2025, 04:39 PM UTC

We have a high priority ticket created with the Registry Service Provider for the state of Pennsylvania. We will continue to post updates as we get more information.

Started: Feb 28, 2025, 04:39 PM UTC
Resolved: Feb 28, 2025, 07:02 PM UTC
Duration: 2h 23m
Detected by Pingoru: Feb 28, 2025, 04:39 PM UTC

Affected components

Retail

Update timeline

identified Feb 28, 2025, 04:39 PM UTC

We have a high priority ticket created with the Registry Service Provider for the state of Pennsylvania. We will continue to post updates as we get more information.
resolved Feb 28, 2025, 07:02 PM UTC

The Registry Service in Pennsylvania should be working properly now.

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