MJ Platform incident

Reports of expired Certificates for QZ Tray

Resolved after 17 hours 57 minutes, affecting Retail and Manufacturing and 1 more, on May 8, 2025.

identified May 08, 2025, 11:36 PM UTC

We have found the cause and are working towards implementing the fix.

Started
May 08, 2025, 09:28 PM UTC
Resolved
May 09, 2025, 03:26 PM UTC
Duration
17h 57m
Detected by Pingoru
May 08, 2025, 09:28 PM UTC

Affected components

RetailManufacturingCultivation

Update timeline

  1. investigating May 08, 2025, 09:28 PM UTC

    We are currently looking into these reports

  2. investigating May 08, 2025, 09:44 PM UTC

    We currently investigating an issue with QZ Tray that is preventing printing of receipts and labels

  3. identified May 08, 2025, 11:36 PM UTC

    We have found the cause and are working towards implementing the fix.

  4. resolved May 09, 2025, 03:26 PM UTC

    QZ Tray is working properly now.

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