Mixpanel incident

Credit Card Processing Interruption

Resolved on April 9, 2026.

monitoring Apr 09, 2026, 09:44 PM UTC

Apr 9, 14:44 PDT Resolved - This incident has been resolved. Apr 9, 14:00 PDT Monitoring - A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket. Apr 9, 13:03 PDT Identified - We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

Started
Apr 09, 2026, 09:44 PM UTC
Resolved
Apr 09, 2026, 09:44 PM UTC
Duration
–
Detected by Pingoru
Apr 09, 2026, 09:44 PM UTC

Update timeline

  1. monitoring Apr 09, 2026, 09:44 PM UTC

    Apr 9, 14:44 PDT Resolved - This incident has been resolved. Apr 9, 14:00 PDT Monitoring - A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket. Apr 9, 13:03 PDT Identified - We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

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