Mixpanel incident

Errors Loading Reports

Resolved after 1 hour 35 minutes, affecting Application Availability (US) and Application Availability (EU) and 1 more, on July 16, 2025.

monitoring Jul 16, 2025, 12:05 PM UTC

A fix has been implemented and all reports are loading now. Incident is considered resolved and from Support we will keep monitoring the situation.

Started
Jul 16, 2025, 11:24 AM UTC
Resolved
Jul 16, 2025, 12:59 PM UTC
Duration
1h 35m
Detected by Pingoru
Jul 16, 2025, 11:24 AM UTC

Affected components

Application Availability (US)Application Availability (EU)Application Availability (IN)

Update timeline

  1. investigating Jul 16, 2025, 11:24 AM UTC

    We are currently experiencing issues with loading Mixpanel reports and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.

  2. identified Jul 16, 2025, 11:43 AM UTC

    The issue has been identified and the Engineering team is working on a fix.

  3. monitoring Jul 16, 2025, 12:05 PM UTC

    A fix has been implemented and all reports are loading now. Incident is considered resolved and from Support we will keep monitoring the situation.

  4. resolved Jul 16, 2025, 12:59 PM UTC

    This incident has been fully resolved.

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