Resolved after 5 hours 15 minutes, affecting Ingestion API Availability (US), on October 1, 2025.
The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.
Affected components
Update timeline
- identified Oct 01, 2025, 10:02 AM UTC
We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once performance has returned to normal.
- monitoring Oct 01, 2025, 11:55 AM UTC
The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.
- resolved Oct 01, 2025, 03:18 PM UTC
The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.
Your product runs on more than Mixpanel
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services