Mitto incident

[RESOLVED] Performance Degradation

Resolved after 2 hours 45 minutes, affecting HTTP API and SMPP smpp1.mitto.ch and 1 more, on October 27, 2025.

resolved Oct 27, 2025, 12:59 PM UTC

We identified intermittent network performance issues that may have caused occasional service disruptions. Mitigation measures were applied, and performance has since returned to normal. We will continue to monitor the situation closely and provide updates should the issue reoccur. Impact Period: Start: 2025-10-27 10:30 CEST End: 2025-10-27 13:15 CEST

Started
Oct 27, 2025, 08:30 AM UTC
Resolved
Oct 27, 2025, 11:15 AM UTC
Duration
2h 45m
Detected by Pingoru
Oct 27, 2025, 08:30 AM UTC

Affected components

HTTP APISMPP smpp1.mitto.chSMPP smpp2.mitto.ch

Update timeline

  1. resolved Oct 27, 2025, 12:59 PM UTC

    We identified intermittent network performance issues that may have caused occasional service disruptions. Mitigation measures were applied, and performance has since returned to normal. We will continue to monitor the situation closely and provide updates should the issue reoccur. Impact Period: Start: 2025-10-27 10:30 CEST End: 2025-10-27 13:15 CEST

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