Resolved after 1 day, affecting Mitel One, on January 16, 2025.
A fix has been deployed and we are monitoring. The fix may take some time to propagate but you can force a sync by logging into the Web Admin for your MiVO400. When successful you will see a full green dot at the top of the page.
Affected components
Update timeline
- investigating Jan 16, 2025, 12:22 PM UTC
We are currently investigating reports of Mitel One users not being able to log into the application. The underline issue appears to be related to the MiVO400 and is currently under investigation.
- monitoring Jan 16, 2025, 01:24 PM UTC
A fix has been deployed and we are monitoring. The fix may take some time to propagate but you can force a sync by logging into the Web Admin for your MiVO400. When successful you will see a full green dot at the top of the page.
- resolved Jan 17, 2025, 01:10 PM UTC
This incident has been resolved.
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