Resolved after 6 hours 7 minutes, affecting Notifications, on March 4, 2026.
The issue was caused by an unexpected, rapid spike in traffic. This surge exceeded our service capacity, resulting in a temporary service disruption.
Affected components
Update timeline
- investigating Mar 04, 2026, 03:08 PM UTC
We are aware of an elevated error rate on the Notification service in EU and are currently investigating. At this time it appears to be impacting Workflow and Microsoft Teams presence sync. As of 10:41 EST we are seeing the services recover. We are continuing our investigation to identify the root cause.
- monitoring Mar 04, 2026, 05:36 PM UTC
Service has been restored, we will continue to monitor
- resolved Mar 04, 2026, 09:16 PM UTC
The issue was caused by an unexpected, rapid spike in traffic. This surge exceeded our service capacity, resulting in a temporary service disruption.
Your product runs on more than Mitel
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services