Resolved after 21 hours 7 minutes, affecting Administrative Services, on December 19, 2025.
This incident is resolved. All systems are online and all data is restored. If you encounter any issues, please contact [email protected]
Affected components
Update timeline
- investigating Dec 19, 2025, 09:52 PM UTC
We are currently experiencing unplanned downtime affecting SAP services. The following systems are impacted: SAPGUI, Atlas, SAP Mobile (Facilities), and NetWeaver. IS&T and SAP are actively investigating and working to restore service.
- monitoring Dec 20, 2025, 03:41 PM UTC
Full connectivity has been restored; both primary and backup connections have been successfully patched. Users can now access SAP systems without limitation. Batch processes and data warehouse refresh are currently underway. We will update when these activities have concluded.
- resolved Dec 20, 2025, 07:00 PM UTC
This incident is resolved. All systems are online and all data is restored. If you encounter any issues, please contact [email protected]
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