MIT IS&T incident

FSILG Network outages

Resolved after 1 day, affecting Network, on February 19, 2026.

resolved Feb 20, 2026, 02:12 PM UTC

The fiber vendor completed repairs on the damaged cable and network was restored to all effected FSILG locations just before 5:30 am today. If you continue to experience any network related issues in the FSILG locations listed, please contact the Service Desk at 617-253-1101 or [email protected]

Started
Feb 19, 2026, 01:53 PM UTC
Resolved
Feb 20, 2026, 02:12 PM UTC
Duration
1d
Detected by Pingoru
Feb 19, 2026, 01:53 PM UTC

Affected components

Network

Update timeline

  1. investigating Feb 19, 2026, 01:53 PM UTC

    The network is down in several FSILG locations. This is due to a cut fiber optic cable in Boston. The fiber vendor is currently working on restoring the circuits. At this time we do not have an ETA on the repair but IS&T will continue to monitor and update as the situation progresses. Affected Houses ET - ZBT - PIKA - CP - XF - PKT - DTD - PLP - ND

  2. resolved Feb 20, 2026, 02:12 PM UTC

    The fiber vendor completed repairs on the damaged cable and network was restored to all effected FSILG locations just before 5:30 am today. If you continue to experience any network related issues in the FSILG locations listed, please contact the Service Desk at 617-253-1101 or [email protected]

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