MIT IS&T incident

Warehouse Data Access Unavailable

Resolved after 6 hours 35 minutes, affecting General, on March 10, 2025.

monitoring Mar 10, 2025, 09:03 PM UTC

As of 5:00 p.m., all warehouse data access, with the exception of Edacca access, has been restored to users. Edacca access is currently being restored and will be available soon. Please continue to direct any questions to [email protected].

Started
Mar 10, 2025, 03:46 PM UTC
Resolved
Mar 10, 2025, 10:22 PM UTC
Duration
6h 35m
Detected by Pingoru
Mar 10, 2025, 03:46 PM UTC

Affected components

General

Update timeline

  1. monitoring Mar 10, 2025, 03:46 PM UTC

    During a planned maintenance window in the Warehouse to support Daylight Savings Time, we experienced an issue with the SAP scheduler, which impacted authorization data. The data in the warehouse is stable, but user access to the data is unavailable at this time. We are working with SAP to correct this issue and re-run authorizations, and we are working to make the data available this afternoon. Please direct any questions about this incident to [email protected].

  2. monitoring Mar 10, 2025, 09:03 PM UTC

    As of 5:00 p.m., all warehouse data access, with the exception of Edacca access, has been restored to users. Edacca access is currently being restored and will be available soon. Please continue to direct any questions to [email protected].

  3. resolved Mar 10, 2025, 10:22 PM UTC

    All data warehouse access has been restored. This incident is now resolved.

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