Resolved after 5 days, affecting Administrative Services, on July 2, 2025.
This server is again available for backups and restores, though we are continuing to monitor it.
Affected components
Update timeline
- investigating Jul 02, 2025, 01:47 PM UTC
IS&T staff are currently investigating an issue with the Spectrum Protect (TSM) server oc11-bk-ent-1.
- investigating Jul 02, 2025, 01:48 PM UTC
We are continuing to investigate this issue.
- identified Jul 02, 2025, 02:03 PM UTC
IS&T staff have identified the problem with oc11-bk-ent-1, and are working on implementing a solution, but that will take some time. Right now new connections to oc11-bk-ent-1 are disabled, and most existing connections were killed. All data that was already backed up remains intact on the server, and wil lbe accessible once this problem has been resolved. We will post another update at around 1pm
- identified Jul 02, 2025, 04:57 PM UTC
We are continuing to work on the problem, and hope to make the server available again by 6pm today.
- monitoring Jul 02, 2025, 10:07 PM UTC
This server is again available for backups and restores, though we are continuing to monitor it.
- resolved Jul 07, 2025, 01:59 PM UTC
This incident has been resolved.
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