MIT IS&T incident

eShip Unavailable

Resolved after 1 day 2 hours, affecting General, on August 12, 2025.

resolved Aug 13, 2025, 09:41 PM UTC

The incident affecting the eShip@Global system is resolved, and the service has resumed normal operations.

Started
Aug 12, 2025, 07:06 PM UTC
Resolved
Aug 13, 2025, 09:41 PM UTC
Duration
1d 2h
Detected by Pingoru
Aug 12, 2025, 07:06 PM UTC

Affected components

General

Update timeline

  1. investigating Aug 12, 2025, 07:06 PM UTC

    The eShip@Global system is currently down due to an unforeseen technical issue. The vendor is working to get the eShip system back up as soon as possible. If your shipment is urgent and you need to ship outside of eShip, please still consult with Export Control ([email protected]) for all international shipments and Environmental, Health and Safety (EHS) department ([email protected]) for all research material shipments.

  2. resolved Aug 13, 2025, 09:41 PM UTC

    The incident affecting the eShip@Global system is resolved, and the service has resumed normal operations.

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