Resolved after 7 hours 6 minutes, on September 2, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Sep 02, 2025, 04:38 AM UTC
IS&T has identified an issue with Touchstone authentication impacting Global Protect, Atlas, Alumni as well as other services.
- monitoring Sep 02, 2025, 10:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2025, 11:45 AM UTC
This incident has been resolved.
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