Miro incident

[US] Some users experienced issues with AI features

Resolved after 23 minutes, affecting Application, on April 28, 2026.

resolved Apr 28, 2026, 03:38 PM UTC

Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.

Started
Apr 28, 2026, 03:14 PM UTC
Resolved
Apr 28, 2026, 03:38 PM UTC
Duration
23m
Detected by Pingoru
Apr 28, 2026, 03:14 PM UTC

Affected components

Application

Update timeline

  1. monitoring Apr 28, 2026, 03:14 PM UTC

    Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused.

  2. resolved Apr 28, 2026, 03:38 PM UTC

    Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.

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