[US] Calls to Public API and MCP server are failing

Update timeline

1. identified Feb 13, 2026, 12:49 PM UTC

   We identified the cause of the failing requests to our Public API. This includes requests to Miro MCP services. We are actively working on a fix to restore normal performance. We will provide further updates in 30 minutes.

2. identified Feb 13, 2026, 01:20 PM UTC

   We are continuing to work on resolving the issue for Public API and MCP server. We are applying and rolling out a fix to the affected systems. We are aiming to fully restore performance as soon as possible.

3. monitoring Feb 13, 2026, 01:31 PM UTC

   We have implemented a fix. Public API and MCP server error rates have returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

4. monitoring Feb 13, 2026, 01:59 PM UTC

   Some users had trouble with Public API and MCP server in US and AU as well. We have implemented a fix for this issue and our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

5. monitoring Feb 13, 2026, 02:22 PM UTC

   We have implemented a fix. Errors has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

6. resolved Feb 13, 2026, 03:45 PM UTC

   The performance degradation affecting Public API and MCP Server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.