Miro incident

[EU] Functionality degradation in Miro AI

Resolved after 3 hours 41 minutes, affecting Application, on May 21, 2026.

resolved May 21, 2026, 06:56 PM UTC

The issue affecting Miro AI has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

Started
May 21, 2026, 03:14 PM UTC
Resolved
May 21, 2026, 06:56 PM UTC
Duration
3h 41m
Detected by Pingoru
May 21, 2026, 03:14 PM UTC

Affected components

Application

Update timeline

  1. investigating May 21, 2026, 03:14 PM UTC

    We are currently investigating reports of functionality degradation affecting Miro AI. Users may experience slower response times, delays or unavailability when accessing Miro AI. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring May 21, 2026, 05:27 PM UTC

    We have implemented a fix. Miro AI availability has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

  3. resolved May 21, 2026, 06:56 PM UTC

    The issue affecting Miro AI has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

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