Mio incident
Degraded Performance due to AWS issue in the US-East-1 region
Resolved after 23 hours 51 minutes, affecting API and Management Portal, on October 20, 2025.
As a result of AWS us-east-1 returning to operational status we are now seeing our own services returning to normal. We will continue to monitor operations closely to confirm full stability.
Affected components
Update timeline
- investigating Oct 20, 2025, 11:55 AM UTC
Due to the 'Operational issue - Multiple services' services issues affecting AWS we are seeing degraded performance and an increase error rate on the Mio service.
- monitoring Oct 20, 2025, 11:47 PM UTC
As a result of AWS us-east-1 returning to operational status we are now seeing our own services returning to normal. We will continue to monitor operations closely to confirm full stability.
- resolved Oct 21, 2025, 11:46 AM UTC
Following extended monitoring this incident is now considered resolved.
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Amazon Web Services