Mintra incident

Trainingportal Performance / Error messages

Resolved after 53 minutes, affecting Trainingportal, on July 2, 2026.

investigating Jul 02, 2026, 06:48 AM UTC

We are aware that Trainingportal is experiencing performance issues and will show "An error occurred. Contact Administrator" or {"code": InternalServerError", "message" : "Unexpected error happened"} during login for some users. This is being reviewed as a priority.

Started
Jul 02, 2026, 06:48 AM UTC
Resolved
Jul 02, 2026, 07:42 AM UTC
Duration
53m
Detected by Pingoru
Jul 02, 2026, 06:48 AM UTC

Affected components

Trainingportal

Update timeline

  1. investigating Jul 02, 2026, 06:48 AM UTC

    We are aware that Trainingportal is experiencing performance issues and will show "An error occurred. Contact Administrator" or {"code": InternalServerError", "message" : "Unexpected error happened"} during login for some users. This is being reviewed as a priority.

  2. resolved Jul 02, 2026, 07:42 AM UTC

    This incident has been resolved.

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