Resolved after 26 days 15 hours, affecting ECDIS/Free Play, on March 13, 2025.
Access to VMs have now been restored. Practical Questions have been re-enabled for the exam. We are currently monitoring the VMs performance.
Affected components
Update timeline
- investigating Mar 13, 2025, 03:14 PM UTC
We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes." Our teams are aware and are currently investigating this.
- monitoring Apr 08, 2025, 08:16 PM UTC
Access to VMs have now been restored. Practical Questions have been re-enabled for the exam. We are currently monitoring the VMs performance.
- resolved Apr 09, 2025, 07:08 AM UTC
This incident has been resolved.
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