Mintra incident
Virtual ECDIS Simulators Unavailable - Sperry Marine VisionMaster
Resolved after 1 day 19 hours, affecting ECDIS/Free Play, on August 30, 2025.
We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training on the Sperry Marine VisionMaster course. Users may encounter an error "All ECDIS simulators are currently occupied. Please try again in few minutes." The practical questions for this ECDIS Type-Specific Exam has been disabled in the interim. Our teams are aware and are currently investigating this.
Affected components
Update timeline
- investigating Aug 30, 2025, 01:12 PM UTC
We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training on the Sperry Marine VisionMaster course. Users may encounter an error "All ECDIS simulators are currently occupied. Please try again in few minutes." The practical questions for this ECDIS Type-Specific Exam has been disabled in the interim. Our teams are aware and are currently investigating this.
- resolved Sep 01, 2025, 08:50 AM UTC
This incident has been resolved.
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