Mintra incident

Trainingportal - Indexing Issues

Resolved after 6 hours 25 minutes, affecting Trainingportal, on September 15, 2025.

investigating Sep 15, 2025, 07:54 AM UTC

Some users may experience delays in new accounts, enrolments and licenses being visible in the system. We are currently investigating as a priority.

Started
Sep 15, 2025, 07:54 AM UTC
Resolved
Sep 15, 2025, 02:19 PM UTC
Duration
6h 25m
Detected by Pingoru
Sep 15, 2025, 07:54 AM UTC

Affected components

Trainingportal

Update timeline

  1. investigating Sep 15, 2025, 07:54 AM UTC

    Some users may experience delays in new accounts, enrolments and licenses being visible in the system. We are currently investigating as a priority.

  2. resolved Sep 15, 2025, 02:19 PM UTC

    This incident has been resolved.

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