Mintra incident

Trainingportal Webcam Authentication

Resolved after 4 hours 12 minutes, affecting Trainingportal, on September 23, 2025.

investigating Sep 23, 2025, 08:47 AM UTC

Some users may experience a "Something went wrong" message when attempting to complete Webcam authenticated courses. We are investigating this as a priority.

Started
Sep 23, 2025, 08:47 AM UTC
Resolved
Sep 23, 2025, 12:59 PM UTC
Duration
4h 12m
Detected by Pingoru
Sep 23, 2025, 08:47 AM UTC

Affected components

Trainingportal

Update timeline

  1. investigating Sep 23, 2025, 08:47 AM UTC

    Some users may experience a "Something went wrong" message when attempting to complete Webcam authenticated courses. We are investigating this as a priority.

  2. resolved Sep 23, 2025, 12:59 PM UTC

    This incident has been resolved.

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