Resolved after 1 day 4 hours, on February 6, 2026.
We have identified all indices which are half complete and ran manual updates to repair them.
Update timeline
- investigating Feb 06, 2026, 07:10 PM UTC
We are investigating reports of specific search indexes being partially degraded. We are identifying the root cause and formulating a solution to repair all broken indexes. Any customers that feel that they are affected should run a manual update which will repair their index automatically.
- identified Feb 06, 2026, 07:26 PM UTC
We have identified a fix that will repair most broken indexes and are working on deploying it now.
- monitoring Feb 07, 2026, 10:37 PM UTC
We have identified the root cause of fragmented indexes as a step in our ingestion pipeline when embing documents. A fix has been rolled out over night and we have not noticed any further ingestion failures. We identified and fixed 50 deployment's indexes and are doing a final scan to ensure all indexes are healthy.
- resolved Feb 07, 2026, 11:27 PM UTC
We have identified all indices which are half complete and ran manual updates to repair them.
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